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FAQ

What brand is ZIMONDA?
ZIMONDA is a professional brand of outdoor green travel products. product include different functional sizes of electric bike. ZIMONDA advocates the concept of healthy, comfortable and green life, so that we can love life and sports together.
Why choose ZIMONDA electric bike?
1.Nearly 10 years of experience, only focusing on the production of electric bicycles 2.Brand manufacturer supply chain, quality guaranteed 3.Pass professional certification test 4.Patient, sincere and fast after-sales service
How to contact the seller ?
Find your order or store and send us relevant pictures and videos. We will reply you Within 24 hours. We can communicate via email or message center . If you have any questions about your electric bicycle, welcome to reach out to us at any time.
How is the return policy?
We offer a return within 30 days,if product defects or quality problems are caused by our fault, we can replace them or provide replacement parts (if necessary) or bear the cost of return.Customers satisfaction is our purpose.
Special instructions for seller
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